Frequently Asked Questions


1. Where are GZU Libraries located?

The Library operates from five locations, namely City Campus Library (Bradburn Street), Mashava Campus Library (Chemberi Centre), Herbert Chitepo School of Law Library (Hofmeyer Street, southern end), Nehanda Centre of Gender and Cultural Studies Resource Centre (between Herbert Chitepo / Greenfield Street), and the Graduate School Resource Centre (opposite Mashava Canteen, up the hill).


2. Which Branch Library best serves my needs?

The City Campus Library houses resources for the Schools of Education, Agriculture and Natural Sciences, Social Sciences, and selected few resources for the other four Schools of the University. The Mashava Campus Library houses resources for Commerce, Arts Culture and Heritage Schools. The Law Library houses resources for School of Law, the Gender Resource Centre houses resources for Gender programmes, and the Graduate School Resource Centre houses graduate materials for Commerce, and Arts, Culture and Heritage Schools.


3. Who do I ask for help?

Any Librarian on duty is your port of call. However, there is a dedicated Duty Librarian who operates from the Enquiries Desk to assist Library clients with general to specific information queries. Additionally, all Schools have dedicated School Librarians / Assistants specifically available to assist the School’s staff and students with their information needs for teaching, learning and research purposes. See the Library Staff webpage for more information.


4. How can I learn more about the Library?

A lot of information is available on the Library website. Library clients can also make use of the Information Literacy Skills module / handbook / classes. Additionally, any Librarian on duty is happy to assist you.


5. How do I access electronic resources off campus?

STEP 1: Go to the GZU Home Page:

STEP 2: Click on LIBRARY page link:

STEP 3: From the Library home page CLICK on Electronic Collections

STEP 4: From the drop down menu, select the Online Databases link

STEP 5: Select your Subject area (relevant School) and then explore any database of your choice.

STEP 6: Enter authentication requested. Your username is your student / staff number, and your password is as you registered in the GZU system.


6. How can I access full dissertations from the Library?

Soft copies of dissertations can be obtained Institutional Repository (IR):, which can also be accessed through the Library webpage, as follows:

STEP 1: Go to the GZU Home Page:  

STEP 2: Click on LIBRARY page link:

STEP 3: From the Library home page CLICK on Electronic Collections

STEP 4: From the drop down menu, select the Institutional Repository link

Additionally one can access hard copies from the Reserve section of the Library.  However, these are strictly for Library use only. This means that they can not be taken out of the library.


7. How can I access past exam papers online?

On the GZU library homepage, select the link labeled “Electronic Collections”, then click on the link labeled ‘Past Examination Papers‘. You can then search the exam papers you want by course code.


8. How to read a call number?

Example: HG 1385 THO, where HG is general subject Commerce, 1385 is specific subject, and THO is first three letters of the author’s surname Thomas. The “HG” tells you that the item is located on the HG shelf. Read the letters in alphabetical order, and the numbers in numerical order. HG will always come after HF, and 1411 will always come after 1385.


9. Is food and drink allowed in the library?

Food and drink are NOT permitted in the library. Please read more about “Personal Conduct” in the “Rules and Regulations” link on the About Us tab.


10. What happens if I do not pay my fines and/or return books that are overdue?

Your borrowing privileges will be suspended if you do not settle any library fines you have. In addition, students who are about to graduate and choose not to settle their library fines or return books that are overdue will also face a delay in receiving their exam results, official and unofficial transcripts and their degree certificates. Please read more about Personal Conduct on “Library Levies and Fines” in the “Rules and Regulations” link on the About Us tab.